Back to top

What did we use the Internet for in 2020?


In 2020, 87% of people aged 16-74 in the EU reported they had used the Internet during the previous 3 months. This share ranged from 70% in Bulgaria to 99% in Denmark. Internet use has grown rapidly over the years - in 2010 it stood at 67% and in 2015 at 78%.

In 2020, the Internet was used mainly to send/receive e-mails (74%), to find information about goods and services (69%), for instant messaging (68%), online news (65%) and telephoning or video calls (60%).

A majority of people also used the Internet for banking (57%), for listening to music (56%), to participate in social networks (56%) and to look for health information (55%).



Eurostat, 26 January 2021